Support

To learn more about iVolunteerOnline, please check out the Frequently Asked Questions.

Our Administration Online Help provides step-by-step instructions and tips for setting up your organization's events and scheduling volunteers. Coming soon: training videos for common administrative tasks.

You can also participate in our Online Customer Forum.

If you have any other questions, please contact us at support [at] ivolunteer [dot] com.

You may also call us at 866-826-7926.

If you are still using the Legacy version of iVolunteerOnline (pre-October 2010 version), you may find the following page helpful: Legacy Documentation and FAQ. For questions about upgrading, click here.

What Our Customers Are Saying

We have already had so many volunteers signing up and I've had absolutely NO PROBLEMS! :) I love your website and find that it is very easy to navigate.
--Michele, Volunteer Coordinator, Valrico, FL
We are very happy with the way ivolunteer sign-up works for GoodSamaritan Network in coordinating the numerous events, countless jobs and hours for our volunteer online sign-up capabilities. Our volunteers feel it is quick and simple...and we feel it was easy to set up and works wonderfully well by allowing us to focus on the event and our volunteers!!!
--Jim, Communications & Operations Director, GoodSamaritan Network, Fishers, IN
iVolunteer is wonderful and it's so easy to use!
--Stacey, Park Operations Coordinator - Recreation & Special Events San Luis Obispo County Parks, CA
I searched high and low for a tool like yours and can tell you, that from what I see, iVolunteerOnline is everything I was looking for and FAR more.
--Marty, Web Admin, San Jose, CA
I’d definitely recommend iVolunteerOnline to other organizations that are working with large numbers of volunteers.... It’s easy to manage administratively, quick and easy to register for volunteers, and at a price that can’t be beat.
--Toni, Interact Cleveland, Cleveland OH
Every time I sent a request, even on weekends, I got a response back within a short period of time and had my problems addressed immediately. In today's market that is fantastic. Receiving an immediate response, from a real person, who actually knows what they are talking about, is priceless.
--Janet, Skutt Catholic High School, Omaha, NE
iVolunteerOnline has saved us countless hours by providing our high-school with a fantastic online service to recruit and coordinate volunteers for a wide variety of school events....The interface is user-friendly and intuitive and the administration of events is simple and flexible while allowing all sorts of customizations.
--Lisianne, Volunteer Coordinator - Notre Dame High School, San Jose, CA
Whenever I called with a question I received prompt, professional, clear support. Also, iVolunteerOnline is always interested in feedback in order to make their versatile online registration system even easier to use.
--Toni, Interact Cleveland, Cleveland OH
We have been using iVolunteerOnline for a few months and are very glad we made the switch. Before this we had tried a couple of different free sign up services. iVolunteerOnline is superior in every way....We have recommended this service to a number of other schools and organizations in the area and will continue to.
--Janet, Skutt Catholic High School, Omaha, NE
We use iVolunteerOnline for the annual Homeless Stand Down, a big and complex 3 day service event in which over 770 volunteers serve over 1,200 men, women and children facing poverty and homelessness. iVolunteerOnline’s easy to use format enabled us to register groups and individual volunteers for 15 donation sorting days, 3 set up days, and 3 event dates which feature 3 staggered shifts and 10-15 different volunteer positions.
--Toni, Interact Cleveland, Cleveland OH